Frequently Asked Questions
We typically arrive within 30 minutes of being called, during normal traffic hours. We confirm your exact location by phone and send the closest technician available on the spot.
Response times vary with traffic and location. Our local crews usually arrive within 30-45 minutes from the time you confirm your exact stranded position.
Yes, our operators do use traction boards, recovery straps and winches to remove vehicles from mud, ditches and soft shoulders without harming the vehicle’s suspension.
Tualatin Towing is open 24 hours a day even in the winter months of snow and ice. Our team has chains, shovels, and rated equipment to get vehicles safely out of the snow.
Estimates are based on terrain, weight of the vehicle and the difficulty of the recovery, but we always confirm an upfront and offer transparent estimates before any pulling work begins on site.